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800.837.4119

Trusted Choice® Pledge of Performance

Trusted Choice® agencies are insurance and financial services firms whose access to multiple companies and commitment to quality service enable us to offer our clients competitive pricing, a broad choice of products and unparalleled advocacy.

As a Trusted Choice® agency, we are dedicated to you and are committed to treating you as a person, not a policy. This commitment means we shall:

  • Work with you to identify the insurance and financial services that are right for you, your family or your business and use our access to multiple companies to deliver those?products.
  • Guide you through the claims process for a prompt and fair resolution of your claim. Help you solve problems related to your coverage or account.
  • Explain the coverages and options available to you through our agency, at your?request.
  • Return your phone calls and e-mails promptly and respond to your requests in a timely?manner.
  • Provide 24/7 services for our customers, offering any or all of the following: emergency?phone numbers, Internet account access, e-mail and call center services.
  • Use our experience and multiple company relationships to customize your coverage as?needed.
  • Commit our staff to continuing education so they may be more knowledgeable in?serving you.
  • Treat you with respect and courtesy.
  • Conduct our business in an ethical manner.

We pledge this to you, our clients and ask that you let us know if we fail to meet our commitment, so we may take corrective action.

Our Locations

Troy Office (Main Location)

1106 W. Main St.
Troy, OH 45373
Main office: 937-315-4344
Toll free: 800-837-4119
Fax: 937-339-3916

Piqua Office (Main Location)

500 N. Wayne St.
Piqua, OH 45356
Main office: 937-317-4187
Fax: 937-773-1738

Covington Office

16 E. Wright St.
Covington, OH 45318
Main office: 937-528-1095
Fax: 937-473-0331

New Carlisle Office

128 N. Main St.
New Carlisle, OH 45344
Main office: 937-401-8873
Fax: 937-845-3598

Tipp City Office

5860 Suite D. S. Co. Rd. 25A
Tipp City, OH 45371
Main office: 937-506-8496

Our Providers

Testimonials

It was January 26, Carla’s birthday. While visiting her mother that day, in Dublin, Ohio, she got a call that our home was on fire. When she arrived home, an hour and a half later, the firemen were still there and so was our insurance agent, Joe Dickerson. Joe was nothing but comforting and supportive that day, as was our whole experience with Koverman Dickerson Insurance. As we would never have known what to do next, Joe had already started the process of restoration. Within hours Chris Morgan of Cincinnati Insurance and Mike Stacy of Airway Construction and Restoration were at the house assessing the damage, sealing off the roof (snowy, 19 degrees) and working late into the night to make sure the house was secure before they left the property. Everyone was prompt, thorough, and followed through until our home was restored in excellent condition. Through the whole process we never worried about our living arrangements, our house, or our property. All of the payments were made to all parties involved in the restoration process in a very timely manner. Even though this was a difficult experience, Joe Dickerson, the Koverman Dickerson family, Cincinnati Insurance, and Airway Construction have provided comfort, support, and wonderful service.

Carla and Gary Wilber - Wilber Fire
The staff at Koverman Staley Dickerson Insurance have always taken care of my insurance needs. They have advised me on how to best protect my family, home, business and employees. I appreciate having a local agent who I can talk to face to face when I have questions. I know them, I trust them and they work hard for me.

Vic Haddad - Trojan Auto Care
Here at Milcon Concrete, we have been a client of Koverman Dickerson Insurance since 1995 and have been very satisfied with their service. We have found them to be very customer driven and helped us expand our business by over 50%. In the construction industry it is very important to have an insurance agent that understands the business and reacts to the ever changing environment. Koverman Dickerson has proven to be a great partner over the years and I would recommend them to anyone. It is hard to find companies that respond to your needs with as much diligence and care as they do.

Mark Miller - Milcon Concrete